Refund Policy

Last Updated: February 2026

1. 14-Day Money-Back Guarantee

We offer a full refund within 14 days of your initial purchase, no questions asked.

To request a refund, simply contact us at exa@exaeuler.com within 14 days of your purchase date. We will process your refund in full.

We also offer a Free Pilot (Essential Tier) so you can evaluate the service before committing to a paid plan.

2. Subscription Cancellation

You may cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle.

If you cancel, you will continue to have access to the service until the end of your current billing period.

3. How to Request a Refund

Contact us at exa@exaeuler.com with your account details and we will process your refund promptly.

Refunds are typically processed within 5-10 business days.

Operated by ATMAN VINA COMPANY LIMITED

46 Vu Tong Phan, An Phu Ward, Thu Duc City, Ho Chi Minh City, Vietnam

Business Registration No: 0314394115

If you have any questions regarding these policies, please contact us at exa@exaeuler.com

EXA Enterprise